We ship orders as quickly as we can, but we don’t ship on weekends. Most orders ship within 3 days of purchase unless it’s a holiday or we otherwise state on our social media.
We package items carefully so they will arrive to you safe and sound. However, if your items are damaged due to poor packaging we will replace them for you if you email us with your order number and a photo of the damage. On occasion, despite packaging, shipping services can really mangle items in transit.
If you provide a wrong shipping address and items are returned, you will have to re-pay shipping costs to re-ship your order. If items are not returned, Hoff Goods is not responsible to replace your items.
No returns or exchanges. All sales are final.
Hoff Goods uses SSL Encryption Technology, which is the industry standard, when processing your credit card information. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet.